Our Commitment

ApplianceCodeFix is committed to providing accurate, transparent, and useful appliance repair information. This editorial policy outlines the standards we hold ourselves to and the processes we follow to maintain quality.

Accuracy Standards

Data Requirements

  • All statistics must meet minimum sample size requirements (see Methodology)
  • Error code definitions are verified against official manufacturer documentation
  • Part names and numbers are cross-referenced with multiple sources
  • Cost data is presented with clear timeframes and regional context

Verification Process

Before publication, all content undergoes:

  1. Data validation — Statistical accuracy check
  2. Technical review — Verification of repair procedures and safety warnings
  3. Editorial review — Clarity, completeness, and consistency check

Transparency Standards

What We Always Disclose

  • Sample sizes — Every statistic shows (n=X)
  • Data sources — Where our information comes from
  • Collection periods — When data was gathered
  • Last updated dates — When content was last reviewed
  • Limitations — Known constraints on our data
  • Affiliate relationships — Clearly marked product links

Affiliate Disclosure

When we link to products or retailers, we may earn a commission if you make a purchase. These relationships:

  • Never influence our data — Statistics reflect owner experiences, not commission rates
  • Are always disclosed — Affiliate links are clearly identified
  • Don't affect recommendations — We recommend based on reliability data, not revenue

For full details, see our Affiliate Disclosure.

Objectivity Standards

Brand Neutrality

We have no relationships with appliance manufacturers. Our data treats all brands equally — if Samsung washers show more water inlet issues than LG washers, we report that without bias.

No Pay-for-Play

We do not accept payment to:

  • Feature specific brands or models favorably
  • Suppress negative data about any brand
  • Prioritize certain repair solutions
  • Recommend specific service providers

Safety Standards

🛑 Safety First

Safety warnings take precedence over all other considerations. When repairs involve electrical, gas, or other hazards, we always recommend professional service — even if DIY data shows high success rates.

Our safety standards include:

  • Clear distinction between DIY-safe and professional-only repairs
  • Prominent safety warnings before dangerous procedures
  • Recommendation to call professionals when in doubt
  • Emergency contact information for gas leaks, electrical fires, etc.

See our complete Safety Guidelines.

Corrections Policy

How We Handle Errors

  1. Immediate correction — Errors are fixed as soon as discovered
  2. Transparent disclosure — Significant corrections are noted on the page
  3. Archived history — We maintain records of corrections

Types of Corrections

  • Minor corrections — Typos, formatting, minor clarifications (silent fix)
  • Data corrections — Statistical errors, wrong numbers (noted correction)
  • Safety corrections — Any safety-related error (prominent disclosure)

Report an Error

Found something wrong? Please let us know:

Report an Error

Content We Don't Publish

  • Unverified claims without supporting data
  • Dangerous DIY procedures without appropriate warnings
  • Manufacturer marketing content disguised as editorial
  • Statistics below minimum sample size thresholds
  • Content that could enable appliance-related fraud

Editorial Independence

Our editorial team operates independently from:

  • Advertising partners
  • Affiliate relationships
  • Appliance manufacturers
  • Repair service providers

Business relationships never influence what we publish or how we present data.

Questions?

If you have questions about our editorial standards or want to report a concern:

Contact Us